FAQs

What are the most common applications for the arktik product?

GOVI arktik units on Refrigerated Trailers offer the flexibility of storage and transportation of goods that needs to be kept cold. Please click the Applications Button for more information and images.

 

Where is the GOVI arktik inventory located?

GOVI Inventory is located in Miami, Florida. Miami is a significant international trading Hub with excellent port facilities and an impressive logistics infrastructure. From our Warehouse we can economically deliver product to any destination in the continental USA in 3-7 days. We also are able to efficiently serve the Latin American Region and Caribbean Basin.

 

How do I order it?

GOVI USA is now seeking qualified and value added customers. The arktik 2000US is an exceptional product - GOVI wants to work with committed trailer refrigeration builders, transportation companies and those interested in best in class products and service. Please contact the GOVI USA office to request information, prices and general terms and conditions.

 

How long will it take to arrive?

From Miami, Florida the average lead time for product shipment is 3 - 7 business days. We ship per the instructions of our customers or use national carriers such as FEDEX GROUND, UPS, CONWAY and others.

 

Does GOVI USA provide Credit?

At this time GOVI USA is not prepared to extend credit. Purchases need to be paid via Bank (wire) Transfer or Checks from US banks. Major Credit Cards are accepted however customer will incur a small fee.  

 

What about Spare Parts and Service?

GOVI USA has all the parts needed to service the arktik series trailer refrigeration units in North America.  The unit is designed to be field serviceable by any trained refrigeration technician using standard tools.  

In addition GOVI USA provides at its cost US based technical support via phone by factory trained refrigeration professionals

For a complete list of spare parts, prices and service contact GOVI USA

 

What type of power does the arktik 2000 series require and can I use a generator?

The arktik 2000US is a 110V / 60Hz unit that only needs 15 amps to run

The unit can be powered by a conventional generator with 3000 watts minimum.  GOVI USA recommends inverter type generators as these these provide clean electric power

QUALITY Electric Power Cords need to be:

12 Gauge and 50 Feet Max Length

No extension cords should ever be used

 

Does GOVI USA Make and Sell Refrigerated Trailers?

GOVI USA only sells the refrigeration unit arktik 2000US.  We work with trailer OEMs and Dealers who can build you a custom refrigerated trailer from 6 to 16 feet in length.

We recommend at least four (4) inches of quality insulation and an R - Value of at least 25.  The higher the better.

Please refer to our cooling chart in the download section. 

 

What is the GOVI arktik 2000US warranty?

Warranty

GOVI USA warrants its arktik line of products against defects in workmanship and material for 90 days (Parts & Labor) + 365 days (Parts Only) from the date of shipping for a total of 15 months. In addition, GOVI USA will pass through any applicable manufacturer warranty on components within the system. 

Within these time frames, only upon written authorization from GOVI USA, representative will get a parts & labor and parts replacement warranty only. The component(s) will be promptly shipped to representative with transportation costs prepaid. 

GOVI USA is not responsible for labor or other charges necessitated by the removal of any defective equipment or any part or parts thereof.

This warranty does not apply to damage caused aggressive driving, bad roads, storm, lightning strikes, fire, freezing, wind, accident, war, political unrest, acts of God or other similar casualty, or due to improper electrical supply, improper installation, careless handling, abuse, misuse, or negligence.

THIS CONSTITUTES THE SOLE WARRANTY MADE BY GOVI USA EITHER EXPRESS OR IMPLIED AND THE SOLE REMEDY OF REPRESENTATIVE. EXCEPT AS EXPRESSLY SET FORTH HEREIN THERE ARE NO OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, RESULTS, AVAILABILITY OF PRODUCTS OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL GOVI USA BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES AND REPRESENTATIVE’S REMEDIES SHALL BE LIMITED TO PARTS AND LABOR FOR 90 DAYS FROM SHIP DATE PLUS 365 DAYS PARTS ONLY. Any tampering, misuse or negligence in handling or use of Products renders the warranty void.

All Sales Are Final